After spending 6+ hours on the phone with HP Technical Support (not an exaggeration) attempting to convince them that the issue with our customer’s HP Slimline was in fact hardware related and not a configuration problem (that’s another story), they finally agreed to replace the motherboard under warranty. When we got the computer back and [...]
Did a fresh install + updates of Kubuntu 8.10 on a customer’s laptop and had no wireless even though it’s an Atheros chipset.
I’ve often resorted to loading up a Linux livecd and running “lspci” just to get an idea of what hardware is in a box. Let’s face it, even if box manufacturers do provide the drivers you need, that model may have shipped with one of 4 different NICs, video cards, etc. So it used to [...]
So when I first got my Black Asus Eee PC 4G xmas ‘07 I pretty much freaked out about all the possibilities but ended up installing my distro of choice, Arch Linux and all the Eee specific hardware support, then it kinda sat… and sat, until. I recently decided to review the current [...]